I flew on EK977 (24 Jan 2025) and experienced a strong fuel smell in the cabin. I reported it, but my concern was dismissed because no one else mentioned it—very unprofessional.My suitcase also arrived damaged, with broken locks and red wheel marks. I provided photos, but they called it “normal wear and tear.”After waiting over a month for a reply, I received a cold response saying the case was closed. I expected better care and respect from Emirates. Very disappointed.
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