Emirates came to our rescue last week after ITA airlines lost our luggage in Rome to Franfurt flight, ITA did not respond to our queries and only on checkin of the Emirates flight to Dubai when the checkin staff ask us "only 1 bag?", we told him that ITA had lost our luggage and that the ITA lost luggage Guy had gone home, Emirates stepped in and made calls and said that they could not contact ITA but they would follow up our lost baggage so just go ahead and enjoy the flight, True to their word the bad turned up 3 days later in Jakarta and was delivered to our home, Thanks to Emirates, they were FantasticITA, well according to the tracer website they still looking for our luggage and we have not heard from them at all, EMIRATES, are the best, we had 4 flights with them in the space of a month and all services provided both on the ground and in the air were 5 starThankyou
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