I worked in India for many years up until 2008 and used Emirates for the return flights, the service back then was second to none, a group of us were flying to Seychelles and we booked Emirates, because of the long flight and previous great service, I couldn't believe this was the same airline, they are absolutely terrible, they really don't know what they are doing, unfortunately, 1 is the lowest score that I can give them. I will never use them again, We travelled with Qatar airways at the end of last year and they were amazing. We have changed our plans to use Qatar instead of Emirates in November for Australia, I'm actually glad we found out how bad these have become prior to that journey.
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