We have flown to Bali with emirates and on arrival my case has not arrived, after numerous live chats with them it seems that they did not ticket my case so it never left Gatwick airport. I have been left in Bali with no clothes apart from what I travelled in and emirates customer service has been zero. All I get from them is that they have emailed Gatwick and that they will get back to me, which they don’t . It has now been 4 days since we checked in and we have had no information about what has happened with my case and no support from emirates. I have spent the majority of my holiday so far trying to find clothes and trying to find out what has happened with my case. It has totally ruined our holiday. I am disgusted with emirates
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