Emirates as a company if providing visa service through DVPC, VFS global should have some form of communication with their online team. I am flying in 2 days and still haven’t got my visa, despite applying well in advance. Form of communication from DVPC is the worst they won’t reply to you. If you are a tourist looking to fly through Emirates and apply visa through DVPC. I would suggest not to do it as they have the worst customer service. Will ghost you for 5 days and come back with same automated reply. Will not help you what so ever. I’m suspecting a robot is operating their email as humans would never be this cruel. The amount of stress I have received is beyond what I can express and has given me mental distress. Emirates itself has lost a customer because of this as they do not help you when the helpline is called as well they will say we are not connected. I have to now pay $500 each $1000 to refund my ticket or change my ticket with a price that is just not acceptable. I also had hotels booked and activities planned in Dubai that has all gone to waste. Not to mention over $325 of visa fees that I had to pay to go to waste. I even asked to cancel my application so that I can apply through a different agent however they never responded to this. They do not care about anybody.
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