What a truly terrible airline. Portray a position of ‘premium’ and are anything but that. Customer service is so very poor, communication is non-existent. Emirates lost my luggage nearly 3 weeks ago and haven’t contacted me since - despite me completing the PIR process, sending 2 emails directly to them and a raising a complaint in a last ditch attempt to receive some form of acknowledgement. Travel with Emirates at your peril!
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