I would like to share my negative experience with Emirates Airlines, as I believe they are scammers. I requested a refund for my return ticket from China to Tunis, dated December 29, 2022. Despite sending several emails, I have not received any response.Recently, I visited the Emirates Airlines office in Shanghai. The lady working there was very kind and promised to try contacting the Dubai office to process my refund. Indeed, I received an email (from a no-reply address) after 15 days stating that they had refunded me an amount of 100 Tunisian dinars, which is roughly $35.I sent another inquiry through their website (as no email address was available), filing a complaint on November 15, 2024. I explained that I paid more than 6,300 Tunisian dinars for two one-way tickets and one return ticket.Today, November 27, 2024, I received a system-generated email (from a no-reply address) stating the following:“After reviewing your ticket, we found that it has already been refunded, and no further refund is due. If you require further information or assistance regarding this refund, please visit ours site to check our Help section.
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