Absolutely appalling service from Emirates. My flights were changed THREE times, delaying my journey by over a MONTH. This was a two-leg flight, and each time, they only changed the second part. They expected me to fly to Dubai, be stranded there for over 15 hours, and still have no guarantee that the second flight would go as scheduled. This is beyond unreasonable. When I finally had enough and requested a cancellation, the advisor assured me I’d receive a refund within three weeks. Now, after patiently waiting and chasing them, I’m being told I’m not eligible for a refund! How is this acceptable? They’ve wasted my time, ruined my travel plans, and held onto my money with zero accountability. This is outright theft. Emirates used to have a reputation for excellence, but clearly, they’ve become nothing but a money-grabbing, customer-neglecting airline. Actually, it should be no surprise seeing their low rating on *Trustpilot*. I’ll never book with them again and strongly advise anyone considering Emirates to think twice unless you enjoy being lied to, stranded, and robbed. Disgraceful.
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