My girlfriend and I boarded the flight EK085 as planned. As my girlfriend had indigestion problems in the morning, we asked for an extra waste bag just in case. The crew then told us we need her to get checked by a doctor at the plane's entrance to make sure she can fly, but instead they offboarded us without actually doing the professional medical checkup by the doctors that they called to the plane. We had then to get a certificate that she's clear to fly, which the doctor gave right away because her condition was absolutely fine. As a result, we wasted a work day each and had to pay the hotel at Dubai airport out of our pocket. I had never experienced this level of deceit, disrespect and mistreatment from any airline before!!! This is not the behavior I would expect from a respectable business. My girlfriend was fit to fly, as confirmed by the doctor literally 10 mins after we had been deplaned, and we ended up paying for the hotel ourselves and losing a work day, and the corresponding salaries, each. Not to mention the emotional damage from being lied to, unfairly mistreated, and having us cancel important work meetings for no good reason. This is not the way a decent airline would treat its customers. I'll never fly this airline again.
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