I'm extremely disappointed with Emirates' customer service. Since my flight was delayed at the end of July last year, I have yet to receive the compensation I applied for. Despite my wife and I providing the same information, she has received her refund while I was told that my information was incorrect. When I inquired about what information was needed, they continued to ignore my emails. After multiple follow-ups, they finally informed me of the issue, but the compensation matter remains unresolved, and I still have not received a response after several inquiries.As one of the top ten airlines in the world, such poor customer service quality is completely unacceptable. I question the authenticity of their service ranking; this performance demonstrates their disregard for customers. I demand that my compensation application be processed immediately and expect a reasonable explanation and compensation.
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