emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

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Claire Cooper
Worst Experience with Emirates

Worst Experience with Emirates – Never Again!I had the worst experience flying with Emirates, and I’ll never book with them again. To start with, they have a ridiculous policy where you're only allowed one piece of luggage – this includes your carry-on and your handbag or backpack. As a working professional with a laptop, how can they expect me to not carry my laptop bag? It's absolutely unreasonable to ask someone to pack a laptop in their carry-on suitcase and then remove it every time you go through security.To make matters worse, they insisted that I check in my carry-on and demanded a $225 fee, which is outrageous. If I had checked in an extra bag, it would have only cost $150. This feels like an attempt to rip people off. I’ve flown internationally many times and have never encountered such poor customer service and illogical policies. I’m beyond frustrated and would never fly Emirates again. Worst experience ever

1
Date of experience: Nov 10, 2024

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Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

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