Somehow Emraites makes easy jet seem good. Emraites delayed my flight due to a technical issue on their plane. I’ve been waiting at the airport for over 5 hours each hour they have called the flights gate said last call only to the announce it will take off on another hour. They have made me miss my connecting flight. Emraites won’t tell me when or how I can get to my holiday. Their advise was go to Dubai and hope for a place on flight. It would likely be 2 days after my original flight. This would reduce my holiday by 2 nights minimum. Emraites have not offered compensation, care or helpfulness. I have never spoken to such rude pathetic customer service agents that answer the phones. One wouldn’t give his name and pretended he wasn’t there anymore I could still hear him. What kind of company is this ? Find a different airline who has decorum
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