emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

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Jennifer
I had a very bad experience lately with…

I had a very bad experience lately with emirates. I fly on business and always I get the fast track pass card. However, I did not get the card the last time and no one from the cabin crew asked me about it, so I thought I will just pass by the boarding pass as a business passenger. When I arrived to Heathrow airport, the security did not allow me to enter the fast track and ask me for the card which I didn’t get it, then I had to wait in the endless queue with the economy class! I wasted so much time and I was very frustrated. I don’t pay this much for a business class to end up waiting in a queue. Also in the airplane the attendant was so not helpful, I asked her to put my bag in the container, but she said I’m not going to do it for you and you have to do it by yourself!! The worst service ever! So dissatisfying

1
Date of experience: Jul 20, 2024

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Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

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