I would put 1 star if I could. Emirates ruined our trip. They cancelled the flights at boarding because of an issue in their system with their airline partner who was carrying out one leg of the journey. This was at 2AM. The next flight was 15 hours later, and had a 1 day lay over. They offered a complimentary hotel at the layover, but once arrived no hotel was given. After many calls with rude supervisors they then LIED and said no one told you you were getting a hotel. Despite the fact they can see in their system that the flights were cancelled due to their system issue and such. They took no responsibility and pointed the finger at their airline partner for the system issue. I told them this is their problem, because we booked with them, and they would only respond with "no comment". This was all with people travelling in wheelchairs, who were elderly. Emirates is atrocious!
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