emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

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Hannibal Reed
We paid £384 to reserve seats and sit…Ruined our 30th Wedding anniversary

We paid £384 to reserve seats and sit by the window to start our 30th Wedding anniversary holiday on a high but Emirates decided to change our seating on all our four flights. Between Dubai and Colombo, we were put right on the aisle. Coming back from Sri Lanka, Between Dubai and Birmingham International Airport, in their wisdom, Emirates booked one of us in row 56 and the other one in row 85,would you believe it. They had my wife in tears but I complained. For every flight, I had to complain. Even the head stewart, Phillipe, understood our disappointment and was going to write a complaint as well. When we came back, I asked for our £384 refund, they didn't want to know. We have flown all over the world with various airlines and we have never ever been treated like this.Shame on you Emirates. We will never fly with you again, that's for sure. Emanuel and Maria Portelli

1
Date of experience: Jun 13, 2024

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Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

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