Im completely out of words how this airline went from being the best to horrible. To start with the first being is their REFUND form which you have to fill out as if you are living in 1997 before internet was a thing. I had to request refund twice for miles separately and the cash via credit card separately.The airline has also increased the prices significantly while being from a oil rich country lowering the skywards value for those who invested miles into their accounts trusting emirates.Another thing I don't understand about emirates is that their family tree for miles cannot be closed and returned to an individual account incase if you do delete the family sharing account you'll lose all of those miles.I have been flying emirates business class for 3 years on and off mostly for work. Their flight attendants have gotten worst over time. I would say emirates is not much different from Air France and at some point I though Air France was the worst but now that iv been calling every day to find out its almost 2 weeks when will I get my skywards? I get some Indian accent SIR IT CAN TAKE 15 to 20 Days. How though? If im speaking to skywards team member why can't they refund me instantly? It's that easy with even third world country if you have a fully refundable miles ticket you get YOUR REFUND IMMEDIATELY OR NO LONGER THAN 1-3 DAYS!They haven't made a shift to airbus jets despite BOEING getting whilst blows.If this airline goes bankrupt it will be it's own fault not the economy but the leadership.
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