I have always been flying in Emirates because of their good services but this time we had a very bad experience! The cabin crews were terrible to say the least especially from Dhaka to Duabi. We asked for a Bassinet for the baby a few times but didn't get one. The baby fell asleep and I was holding for about half an hour waiting for a bassinet still did not get one then I had to speak to one of the cabin crews with a firm tone to get one! They didn't even offer lunch to one of my daughters. When asked, the lady said oh do you want lunch?!!! What do you mean? She is 11 years old and yeas needs food to eat on board, doesn't she? They also didn't give us any baby food either. My boy was hungry and crying. The lady next to me with infants had to share one of her babies food with my boy. When I fed that food to my son, one cabin crew came with some baby food which we didn't ask for saying we ran out of what you asked for. Just terrible! We also noticed in general the cabin crews were unprofessional, careless and ignoring the passengers' requests. It was a terrible experience this time. Hope Emirates read these reviews and take serious actions to improve their services.
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