After returning from our holiday flying on Emirates, went to collect mobility scooter in Birmingham Airport to find it had been dammaged so it could not be used.Airport staff did try to repair it, I submitted a damnaged form before leaving.Flights & services from Emirates had been superb upto this point including assisting me through terminals.Emirates did respond to my dammage claim asking for pictures of dammage & a cost of repair, which I took & sent off the proof of repair cost.After discussing my options the cost of the replacement part ( 1 complete front section) Emirates paid the full repair cost which has now been paid into my bank account.
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