Ref CMBEK91723. Arrived SriLanka from Stansted via Dubai on Sunday. On arrival we stood at baggage stand for over 90 minutes only to be told that there was no more cases coming through. We were directed to baggage claim desk along with 600 others, queued for another 4 hours and filled out a form. It is now late Tuesday 23rd and still no sign of our luggage. Emirates luggage department constantly engaged, and live chat cancelled every time we message them stating technicalissue due to high demand. A lady that arrived on the Thusday prior to us is still waiting for her luggage after 6 days. This is by far the worst airline for customer care i have ever used. I am in Sri lanka until Saturday then onto Male/Maldives again with Emirates possibly without my luggage. What a poor show. Shame on you Emirates.
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