emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Kermit Johnson
Bad Airline

Listen up, because I’ve got a bone to pick with the entire airline industry! 😡So there I was, innocently booking my flight from Tehran (IKA) to Dubai. You’d think it’d be a straightforward journey, right? Wrong! The flight from Tehran decided to play hide-and-seek with time, delaying itself by a whopping 30 to 40 minutes. And what’s my reward for patiently waiting? A measly 1 hour and 20 minutes for my stopover in Dubai.But oh no, the drama doesn’t end there! Was the flight canceled? Were we late? Who knows! The airline, in all its infinite wisdom, decided to reschedule us for the next day—yes, you heard me right, the next day! So there I was, stranded in Dubai, twiddling my thumbs, waiting for the 20th of April like it was some grand event. 🙄Now, brace yourselves for the pièce de résistance: the flight from Dubai to Vienna, and then from Vienna to Copenhagen. Another stopover, this time a mere 1 hour and 5 minutes. But guess what? The first flight, true to form, decided to channel its inner sloth and delay itself by 30 more precious minutes. Passport control? Oh, don’t even get me started! I stood in that queue longer than it takes to binge-watch an entire season of a Netflix series. And what do I get for my troubles? A missed flight to Copenhagen! 🤬So, what’s a weary traveler to do? Spend the night in the airport with my friend's parents which they age +80 years old , of course! Because nothing says “luxury vacation” like a cold, hard airport bench.First, they shuffled me off to Austria like a deck of cards. Why? Who knows! Maybe they thought I needed a scenic detour through the Alps. But let me tell you, my knees weren’t thrilled about this unexpected European adventure. The space between those chairs was tighter than a corset at a Victorian ball. 🦵And let’s talk about the “Bad plans” they swapped me onto. I didn’t sign up for this! If I wanted a cramped seat, I’d have taken the bus. But no, I was promised luxury, and all I got was a sore back and a grumpy attitude. 😤So there I was, stranded in Vienna airport overnight, my pockets lighter and my patience thinner than a wafer. Why, you ask? Because apparently, the airline’s idea of hospitality is “pay up or freeze.” Yep, I had to dig into my own pocket to buy food and essentials. No vouchers, no warm blankets—just a cold, hard reality check that airlines don’t care about our comfort. 🥶But wait, it gets worse! Remember my friend’s elderly parents? The ones who’ve seen more winters than the airport’s HVAC system? Well, they were in the same boat (or should I say, frosty airplane hangar). Eighty years old, shivering, and probably regretting their life choices—just like the rest of us. 🥶And let’s talk about the wheelchair debacle. We asked for help, pleaded for assistance, but the airport staff were as elusive as unicorns. No wheelchairs magically appeared. So, my friend’s parents had to navigate the airport like Olympic sprinters. Off the plane, into the passport control queue, and then a mad dash to catch the next flight. Spoiler alert: We missed it. 🏃‍♂️🏃‍♀️And let’s not forget the pièce de résistance part deux: my lost luggage. Yep, my bags decided to take a detour to Narnia or some other mystical realm. Meanwhile, I was supposed to be sipping coffee in Copenhagen on a Saturday morning, but noooo, life had other plans. I finally made it home on Monday evening, exhausted, cranky, and with no time to recover because work doesn’t care about my travel woes. And my luggage? Still MIA. 🙅‍♂️So, there I was, innocently booking my flight with Emirates, thinking I’d be treated like royalty. After all, I paid extra for that fancy logo on the plane. But oh no, they had other plans for me—plans that involved more twists and turns than a telenovela.Dear Austrian airline, here’s a suggestion: Maybe invest in some empathy, a few extra wheelchairs, and a heater or two. Because next time, I’m bringing my own thermal socks and a megaphone to shout my complaints. And if anyone asks, I’ll blame it all on you! 🙅‍♂️✈️Emirates, consider this my official complaint: You owe me legroom, sanity, and a heartfelt apology. Next time, I’m flying with pigeons—they’ve got more leg space! 🕊️✈️And both airlines consider this my official complaint: Your delays, reschedules, and lost luggage shenanigans have turned me into a rage-fueled traveler. Next time, I’m taking a teleporter. At least that way, I won’t have to deal with your nonsense! 😤✈️P.S. My lost luggage is still out there, probably sipping champagne in first class. 🧳🥂

1
Date of experience: Apr 20, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More