Flight cancelled, left to fend for ourselves. No communication from Emirates. Flight due to fly home 18/04/24 @ 02.25am. Flight was cancelled. Find out at airport. No message from Emirates. Phone lines non existence, Online chat the same. I was due back in work and have now lost earnings due to this. We have had to book an affordable flight back and pay out more money meaning, more money on hotels and expenses. It's now almost 3 days since our flight was cancelled and we still haven't heard anything from Emirates. Would never fly with them again. Customer service goes along way. You have failed your customers on this one. I fully understand you can't predict the weather and it is such a tragedy what is happening in Dubai with the flooding. The people there that have been affected, have my deepest sympathy. However with the customer service we have recieved... which is infact none whatsoever I am utterly disgusted.
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