Abysmal customer service from the moment we got on the flight at Manchester airport. Staff not interested in their passengers, ignoring passengers request for assistance and more or less calling one lady a liar when she reported an issue with a faulty seat. This was just the start!!!!#Emirates do not live up to their reputation as a premier long haul airline. We received an email this morning cancelling our flight back home through dubai this evening (21:00 Aus time) which we understood given current issues in Dubai. However #Emirates get worse from their. Their customer service is non existent, they referred us to our travel agents and washed their hands with us. When we contacted #Trailfinders they contacted #Emirates who said they had it in hand and we should go to the airport.On arrival at Brisbane airport we were then told by the #Emirates customer services reps that they had no liability for getting us home, when asked about accommodation the #Emirates reps told us to "borrow and contact our family for support as it is nothing to do with us". I asked him if he expected us to beg and borrow from family and his response was simply "yes, we #Emirates have no liability or recourse for your situation.For a Premier airline they are a shower of s#@%, and we will not be using them again.I can't understand from why Emirates is held to such high esteem.
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