I chose to fly with Emirates although I'm aware that there are cheaper options out there, as I've had really good experience with Emirates previously. On board Manila-Dubai-London flight, we had a ridiculously waiting time of at least one hour upon arrival in the airport to the baggage counter. To make it worse, I only had 900grams excess baggage, yet the staff handling the baggages forced me to pay for an extra 1kg (which equates to roughly £25)!!!! This is the first time Emirates charged me for an excess baggage. Other airlines that I took before (i.e. Singapore Airlines, Etihad, Qatar, etc.) were generous when it comes to excess baggage, even though it was a full flight! I flew with Emirates before and they were generous on excess baggage so this came as a surprise to me that I was forced to pay for a 900 gram excess! Although I want to re-open my suitcase and remove the extra 900g so I don't have to pay a VERY EXPENSIVE FLIGHT by the way, I didn't do it because we've waited long enough and I don't want to delay those people waiting behind me even further!The seats weren't comfortable as well, not as spacious as your other airline! It's so infuriating to pay excess baggage for a 900 grams extra, with seats so small, delayed departure, very long waiting time at the baggage counter, broken printer as our boarding pass wouldn't print, and unresponsive POS terminal when I paid for the excess baggage! I've allotted 4hrs for my flight, yet I got too stressed for all the factors I've mentioned above, worried sick if I'd be able to make it in time on my flight! I'm afraid because of this experience, I don't think so I will ever want to fly with Emirates again, unless you'd be kind to explain the charge, and prove that your weighing scale is accurate! To think that I've weighed my luggages before leaving the house and it's just a little over 60kg (there were two of us on flight), 60.3kg to be exact!
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