emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Willow Howard
Oh how the mighty have fallen

Oh how the mighty have fallen, this airline company has fallen to a new low. Flew to Dubai from Newcastle in march and have to say how very poor the cabin crew were, rude and forgetful it was so shambolic. Gone are the days when they would come round offering people a drink, now you have to press a button above your head to ask for a drink, they must be saving a fortune. When it came to the meal service it ended up a farce with cabin crew forgetting to give out various peoples meals and not offering a drink with your meal, you had to ask for a drink and if they did not have a certain drink they said they would go to back of plane and return, which they never did. It was a lottery if you got a drink or not and one crew member was very rude to some people in front of me saying they were drinking to much and should be hydrating and not dehydrating ( chance would be a fine thing). If you were lucky enough for a crew member to answer your call ( I was not) they would go get your order but then forget who had ordered it so just went up and down the aisle shouting "Who ordered the Tiger beer", it was just farcical. A little tub of ice cream or a small packet of popcorn was your last offering before arriving in Dubai. It's no exaggeration to say like other people have said on here that Jet 2 and easyjet couldn't do any worse than these clowns.On the return flight the crew were better but my seat was so uncomfortable, hardly any padding in the seat all. The triple 7 planes have without doubt have seen better days and need refurbished.I had already booked another holiday to Mauritius in June last August before booking my recent experience and If I knew Emirates had turned this bad I would of booked BA via Heathrow instead.Just to rub salt into the wounds I have just been informed by the travel agent I booked with (Destination 2) that Emirates want another £49 from me as a late surcharge even though I paid my balance 10 days a go. Absolutely disgraceful!!!!!!!!Hang your head in shame Emirates.

1
Date of experience: Mar 14, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More