We booked our summer flights back to the uk and used the unaccompanied minors service as our children were 13 and 11. We used this service last year and it really helped with organising our summer plans - we have now found out there was a massive issue with the service. After talking to our children about this, our eldest daughter Isabel, mentioned that on the flight last year a male passenger sat next to her for a significant amount of time. We were surprised that she hadn't mentioned this before but she said she was embarrassed and a little confused and didnt want to get herself or the flight attendants into trouble. She mentioned that the flight attendant did ask the male passenger to vacate the seat but only after about an hour. Isabel was in great distress throughout this ordeal/experience. She doesn't want to fly unaccompanied again. We are incredibly disappointed and shocked this could have happened when they offered this service at an extra cost, assuring that our children would be sat away from any other passengers. We are still unsure of what happened on the flight in that hour of when the flight attendants left our child unattended and vulnerable through gross negligence. I have asked them to please get back to me on how and why this could have happened. Up to know I have had no response from Emirates.
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