I used to see Emirates as a bit of a fancy airline but it's massively gone down hill. The food is really poor (if you get it at all - my son wasn't given one of his meals and then they said they didn't have any more!!) And what's with the rewards system? There are individual and family 'pots' but you can only use them separately and you can't transfer them to one another, which is very inconvenient/pointless as a family. And you can only use full points to make a partner purchase rather than reducing a bill. It all seems very unfriendly and unhelpful as a system.
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