I had planned a short trip to London 12-16 December to celebrate our son 18th birthday and other. Unfortunately, he fell sick and got hospitalized on November 29th, 3 days before his birthday, for a suspected lymphoma.The Dubai hospital prescribed a biopsy and no travel, which I mentioned and shared in my refund requests, and the Lowndes Hotel reimbursed immediately although the tariff was not refundable (credit to them). Emirates charged all penalties and didn't refund an additional cost, I don't even know the amount which is totally irrelevant. This is to say that you better don't fly Emirates with cancer, they won't refund you. Everybody must know how these people behave. And for the records: the lymphoma is confirmed and our son will start treatment in the next weeks.
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