A few months ago I traveled with family with the Emirates on a very long way. As there was a problem with our visa during check-in, that was actually our problem, we got clear instructions what to do and the Emirates agreed to change the date (we didn't pay much). This helped a lot! 4 days later we were flying with an infant as visa issues had been solved. We got plenty of support from the crew and we could change the place on both flights. Thank you guys. Yes, people usually give bad opinions but you really helped us that day. Hopefully, unless you raise the prices, I will try to go with you on long distances.
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