We recently fly back from Dubai to Gatwick and was so disappointed with quality of service and lack of customer service care. I flew back to uk with two kids and we were not allowed to sit with extra leg room seats even there were no one was sitting. Before I get on board I tried to book online and easy showing full flight but I found so many empty seats but was forced by cabin crew to sit back to my seats. I told cabin crew my kids are sleeping so I need only few minutes to stretch my legs but was shown no care at all. I will fly with Qatar 🇶🇦 I said bye to emirates as I don’t believe they need customers anymore. No more emirates flight for me. Full stop.
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