Very disappointing. Booked Emirates for the first time to fly from Dubai to Phuket and back to Dubai. Booked with Emirates because both flights were during the day. Booked and paid for economy seats and the paid a supplement for specific seats. Was advised now that the original phuket to Dubai flight has been altered to a night time flight, which we were trying to avoid.Spoke to Emirates and have now booked Business Class on that sector on an earlier flight. However, they refuse to refund the surcharge I paid for reserving the seats 0n the original flight.
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