Airline caused me to have an anaphylactic allergic reaction even when I ordered the vegan meal (severe dairy allergy), causing me to go to the emergency room. They clearly mislabelled what I ate or manufacturing regulations were ignored. I now have a medical bill due for this and airline support staff have been rude and dismissive. Long wait times to hear back as well, like they want me to pay even larger fees for my bill being delayed a month in me hoping they'd pay. One rep I talked to on the phone even made a joke of my allergy, and both reps I spoke to on the phone victim blamed me. They both made me cry on the phone and had no sympathy whatsoever, like they enjoyed me crying. Anyway worst customer support ever. Period. I'm now out hundreds of dollars and still haven't heard back in a long time. Probably will need to get a lawyer but anyway, I would avoid this airline at all costs. I'll never fly with them again.
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