emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

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clara31031
Check that early check-in desk doesn't close early

Family and I flew to the Far East via Dubai with Emirates. One star deducted due to poor communication at the airport for the return flight. Husband and I happened to be at the airport extra early because we were visiting a nearby tourist attraction. We popped down to the early check-in desk which we'd been told would be open until three hours before the flight would depart. The person on the desk confirmed that our whole party of six needed to be present to check-in, so we stood there until the rest of the family arrived 15 minutes before the cut-off, the person then told us that the desk was closed, that large parties should check in at the main desk and told us to walk back to the main check-in desk. As one of our party was an elderly person who needs to use a walking stick to get about, the early closure without warning was distressing, especially as my husband had been stood close to the desk for at least 15 minutes while I met the rest of our party and walked them all over to the early check-in desk.

4
Date of experience: Aug 05, 2023

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Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

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