emirates.com

1.7
1.7 Based on 940 reviews

Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai)....

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Chaz
Damaged and Lost Baggage Compensation not received

Compensation not receivedI would like to inform you firstly that I had started my Journey with EK 509 from Mumbai to Dubai on 11th January while in Transit lost my baggage only to receive my bags on the 15th Jan night in Barbados. Both bags damaged of which I have written a statement on the attached scanned copies. So also incurred a lot of expenses while I was stranded at Dubai and Gatwick cos I had no clothes no toiletries etc.. .. In Short I was not happy about how badly the situation was handled, however I am still considering that Emirates is the best.Below documents were sent.1) Scanned copy of the completed form with the required details.2) Scanned copy of Passport Copy. Hope you will do your best and compensate for the same.I had received a chain of Emails from Emirates baggage claim department. They had also requested me to send my bank details. I had sent them all my requested documents and they had promised me to send the compensated amount within 11 working days. I understand soon after the COVID 19 pandemic was there so the delays however until now I had not received my claim.Kindly requesting help and support from your reputed organization.My case AHL Reference No : DXBEK29037Thanking you.

1
Date of experience: Sep 11, 2022

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Business Details

  • Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).

  • language https://www.emirates.com

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