This is a warning for families with young children. Their website states children below 13 years of age will always be seated with an accompanying adult. We pay extortionate rates as it is due to working around school holidays abd then to be told in order to be guaranteed seating together we have to pay extra. My husband and I decided as we have 2 flights to our destination it wouldn’t be cost effective and as long as my child is seated with me we would accept it us what it is. Emirates have failed to do and actually has the 3 of us scattered across the flight. With no effort on their part we have managed to get 3 end aisle seats so at least she’s in my view - my husband had paid the ridiculous amount for the second flight. I understand not all airlines support this but if you write it on your website, follow it through. This airline has gone down. They are scamming the public. Also I gave them opportunity to rectify (Put it down to an oversight) but their exceptional service - no response. Think twice or be prepared to pay extra to be seated with family. Disgusted.
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