Disappointed in emirates customer care team after contacting them about a discount code which was applied to my flight and showed as eligible as had the gold mark beside the flights when booking, unfortunately when I book the flights the discount code didn't apply the reduction to my flight. I contacted emirates and explained the situation and that the discount code showed as eligible to my flights but looks like there was an error at their end. I was emailed by emirates saying that unfortunately as the tickets were now purchased nothing could be done. Pretty disappointed as I paid over £2000 for my flights to Australia. I have been loyal to Emirates over the years but judging by the other poor reviews I think that they may not be too interested in customer satisfaction. Shame really but I thought I'd let others know about my poor expierence,
Claim your business profile now and gain access to all features and respond to customer reviews.
Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).
