Heathrow T3 check in abysmal. They get the passenger to do everything from checking in to getting boarding passes which I'd already done at home. They get you to fit the destination labels to the luggage the action of which is not straight forward and then on to do it yourself bag drop. This is while the staff all stand around like spare parts. Worse than a supermarket self checkout. If this is meant to be an advance in technology then they are sadly mistaken. From what we saw many people were confused and had to seek help. Awful experience and start to a holiday.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fly with Emirates to over 100 destinations worldwide. Book Emirates flights and holidays today, with the International Airline of United Arab Emirates (Dubai).
