Emirates have debased my Skywards miles. I bought them with a credit card. They are now worth less than half what was paid.Here is what they say about thisMohamadAgent Mohamad saidHi Darren, how can I help?8:39 AMDarrenYou saidHi. I was just looking at my skywards accounts and it looks like the points have been devalued. All the rewards now cost more. This has been done without any notification or communication. I have bought points on my credit card. So the effect of this that I will not get what I paid for. As this was done without explanation, could you please clarify?8:48 AMAruba connectedArubaAgent Aruba saidHi Darren8:50 AMDarrenYou saidHi :)8:50 AMArubaAgent Aruba saidWe had revised the Miles requirement for reward booking and upgrades from December 2022 and January 20238:51 AMArubaAgent Aruba saidMiles requirement for rewards can be changed any time8:52 AMDarrenYou saidThe legal basis for that is debatable. At the time I bought them they were worth more. So are you telling me that Emirates can effectively do as they please? That is unfair.8:54 AMArubaAgent Aruba saidwe value your loyalty. However, we understand cuch changes are done by all Loyalty programmes when required and it is well within our Programme terms as well.8:59 AMArubaAgent Aruba saidwe value your loyalty. However, we understand cuch changes are done by all Loyalty programmes when required and it is well within our Programme terms as well.8:59 AMArubaAgent Aruba saidAre you there with me? Can I help you with anything else?9:01 AM
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