Flight was cancelled at the gate 10 MINUTES before boarding. Connection cancelled less than 12 hours before departure. Flight was cancelled due to “operational reasons”, i.e. it was not full enough so not economically efficient to fly. Supplied with £7 voucher and a card to send feedback to, which will no doubt be actioned by absolutely no one.I was en route to a family member’s funeral and was left with no other option but to stay with this flight as it was the soonest available. I couldn’t even get a refund.
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