Flew from Taipei to Dubai with Emirates. Booked leg room seats as I'm very tall. Sat in front of the stewardess and chatted with the one passenger in my row. Ended up leaving my expensive noise cancelling headphones in the case upon leaving as I was very tired. Asked about it on airport and was redirected to email the 'Dubai Airports Contact Center'. I built the whole case, was kept in the loop by this 'Dubai Airports Contact Center' for over 3 months, including hearing "you are required to provide above details within 5 days. (19/7/2022)", later on they wrote me "Kindly be advised that we are in the process of preparing the item to be ready for your collection, we will advise you as soon as it’s ready.", then they told me "kindly be advised we will advise you as soon it’s ready to be dispatched.". Finally they emailed me "We have checked with the all the concerned units, but regrettably we did not receive any item that is matching the description given by you." What a bunch of incompetence. I dropped about $900 on a flight and you can't even locate my item, let alone communicate properly about the process of finding it.Flight EK367, 07/09/22 [TPE-DXB]
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