I did my booking online and not directly at emirates, thank god. If I read some of the previous critics. But Emirates have proven to me, that their "service" they offer on the plane is no less bad, than the one on the ground... For reasons unknown I had no blanket on my seat at departure. At first I didn't mind, as I wore a thick pullover and a woollen jacket, but still got chilled during the eight hour flight. So I kindly asked a stewardess if she could organise me a blanket...?She looked at me and said, that there should have been one on my seat, to which I replied: Yes it should have, but it hadn't. She said that that wasn't possible and that's the end. No discussion - and NO blanket. The supposed snack was only offered to passengers who happened to be awake at three o'clock in the morning. But it was no problem to switch on the lights at four (an hour before landing) and have a loud announcement by the captain (about landing in an hour), followed by an extremely loud advertising for Dubai...I'm not a frequent flyer, but should I fly down to South Africa from Germany it will MOST CERTAINLY NOT BE ON AN Emirates flight.
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