Do not use Emirates worst airline ever. My family of 7 booked flights in December 2020 to Maldives but had to cancel due to Covid. Emirates did not refund our money but extended our tickets, Now in 2022 when we wanted to travel to India we were asked to pay an additional R20 000 for tickets yet Emirates had our payment of R89 000 for over 1 year. In Mumbai we went to the airport to catch our scheduled flight but could not board because of visa issues. We asked the Emirates supervisor at Emirates counter not to cancel our connecting flight from Dubai to Durban as we had a 4 day stay in Dubai and then onward to Durban. Emirates still cancelled our flight without any notification although we were in Dubai to catch our flight to Durban. We had to book alternate flights on Kenyan Airlines at a cost pf R118 000. Emirates is now refusing to compensate us for our flight from Dubai to Durban yet our same seats were sold for R248 000. Never using Emirates again.
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