Ek 414 was diverted to melbourne due to sydney airport curfew not bad weather. You should have not left Dubai if you knew you will reach after 11 pm. You let my mother including all passengers in Melbourne airport without any help on chairs for more than 12 hours.I had to book on my own a flight from Melbourne to Sydney and paid it for it to bring her back.Shame on you. Totally unacceptable
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