We have had an absolutely atrocious experience with emirtes staff at duabi airport. 2.5 hours before my flight . me and my friends are booked tickets together and we have to put our baggage together (before itself we calculated or total weight and we paid the extra for our baggage before the boarding ) we shown all the details to emirates staff. But she never mind at all saying that we need to put spate baggage only family member can put combined bag. She claimed 280AED even we have 30kg extra. Then they said to pay cash counter. Two three time send back from cash counter and boarding counter. why you people are unwilling to help us even the right way of guide to do what. We are treated like we are nothing finally they given boarding pass which is in different name and again I came back and get my boarding pass for this rounded two times finally I went into the flight in last minutes with my friends which we rush to getYou are in customer service…………. but there is no customer service due to lack of basic knowledge and service given by emirates staff. Had your staff even been remotely aware of the operations in the rest of the airport, I wouldn’t have missed my flight. Management team is not looking anythingHello boss you are not giving free service kindly think about it The most bad and cheater airline . They have unfear rules . The staff very bad attitude. If you ask question you will be in trouble and guilty. No respect and they don't care manager and they don't care anything . There is supervisor in dubai airport is screaming to customer like we came to his house. He almost
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