I paid quite a heavy fare for business class to ensure a comfortable journey, which unfortunately, ended up in a mess, mental stress and extremely disturbing for me. I didn’t receive my baggage upon arrival at Belgrade Airport, though, i emphasised to emirates staff at Islamabad airport due to some prescribed medications for my health issues and important documents related to my business meetings for which i was travelling. In addition to that, the 2nd leg of my journey from dxb to Belgrade was through Emirates business alliance Fly Dubai, and to my complete disappointment, it doesn’t seem to be a business class at all, rather it was nothing better than a bus service. The seats were torn out, seats couldn’t be inclined the way these are supposed to do in business class. I missed my medications and faced serious problems, and also my business meeting went in vain as i was not in possession of the relevant documents. I am not highlighting issues related to clothes and other stuff as i managed them somehow by purchasing which i did not need to.This is an extremely disappointing service quality provided by Emirates, and i am definitely going to take it to every possible forum including legal, social and all othe avenues.
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