I had booked a return flight to Zambia via Dubai, with the company edreams, but Emirates cancelled the outbound flight from Manchester to Dubai, and the onward flights. They gave options to change to another flight or keep the tickets to re-book in the future. I was not sure about the status of the return flights, but edreams said the whole flight was effectively cancelled, and I could clain a refund if I preferred that. In view of the uncertainty with Covid I opted to cancel and edreams requested a refund for me. they said it could take 2 to 3 months to receive the refund, but to my amazement, I got the full refund onto my credit card in 7 days Well done Emirates.
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