I flew with Emirates on Monday 16th February, 23:55 departure from London Gatwick (LGW) to Dubai (DXB), flight EK70.
I was seated in 30D, near the toilets, and for around seven hours there was a very strong odor in the area that smelled like sewage. It was extremely unpleasant and at times made me feel physically unwell. After several hours, I raised the issue with a flight attendant, who was polite and apologetic. He explained that someone had been unwell earlier in the flight and said he would spray something to help. While I appreciated his effort, the odor continued for most of the journey. It felt like the toilets needed a proper deep clean rather than a temporary fix, and the overall experience felt uncomfortable and unhygienic.
To add to the disappointment, one of the main breakfast options — pancakes — had run out. A family member and I had been looking forward to that choice. What was frustrating was that pancakes were served to passengers seated directly behind us, yet after waiting an additional 20 minutes, we were told they were no longer available.
Overall, this experience fell well below the standard I would normally expect. I hope Emirates reviews what happened on this flight and takes steps to prevent similar issues in future.
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