One thing that I hate with this new era that we’re living in a lot of people are so comfortable with creating businesses but not comfortable with hiring or putting out more money or training to provide customer service services anymore. When the Emma app goes through shit, there’s not working properly, having issues with billing don’t expect any response from any of the support team. When setting up the account it took me 10 working days to get response anyway. I’m now trying to get my money back and I haven’t had a response at all. It looks like I have to go through my bank. It’s annoying to have to earn money to then pay someone else that decided to open a business that only wants to do half the work. I’m not going to pay for a subscription after this and I recommend people don’t either. Don’t bother with businesses that don’t bother putting any customer support around.
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Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans.
