These guys are great when they have your money. When you decide to cancel the membership whilst you review it its financially worth while and to avoid the lumpy annual subscription the app coincidentally errors and canr do this and cant do that. The chatbot makes it so difficult for you knowing very well the average person would give up. The net result rhey have now taken the annual subscription ans you have to ask for the refund.The development team have clearly focused their efforts on making it difficult to cancel the subscription and generate as much revenue as possible. For that reason I have cancelled my card, deleted the account and the app!
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Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans.
