I am utterly appalled by the unethical practices of EMMA. They lured me into a so-called "free trial" only to slam me with charges for a service I never wanted and never used! This company is nothing short of a scam.Their customer service? Absolutely abysmal. When I finally realised their sneaky tactics and tried to cancel, they conveniently claim they have no record of my cancellation request. How convenient for them! It's clear they care more about squeezing every last penny out of unsuspecting customers than providing any semblance of ethical service.I urge everyone to steer clear of EMMA. They will trick you into paying for something you don't need and then refuse to help when you try to rectify their deceitful behaviour. Be warned: this company cannot be trusted.EMMA's response to my complaint was dismissive and cold-hearted. They basically told me tough luck, they've got my money now and there's nothing I can do about it. What a disgrace! Save yourself the headache and money, and find a company that values honesty and customer satisfaction.
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Emma helps people manage their money, pay off debt, avoid overdrafts and track subscriptions. An AI financial assistant made by humans for humans.
