Birmingham city council use this company to try to chase outstanding debts. My address had been falsely given to BCC back in 2018 by two people who had outstanding council tax debts and BCC sent a chaser in their names to me several years ago. I contacted BCC and sent them a council tax bill for my address showing they had never lived here. Fast forward to today (6 years later) and this company “Empira” do no more than issue the same demand to my addressI rang them today to speak to a rude youth (Simon) who told me to do exactly the same thing I had done 6 years ago. No apology of course and clearly no attempt at investigation this matter further
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